Shipping Policy
Thank you for shopping with The Vibes Spot! We’re excited to get your order to you as quickly as possible.
Processing Time
All orders are processed and shipped within 2 to 5 business days (excluding weekends and holidays) after receiving your order confirmation. You’ll receive a notification once your order has shipped.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout. Delivery times vary based on the shipping method selected and your location.
Delays
Please note that shipping times may be delayed during high-volume periods or due to carrier issues beyond our control. We appreciate your patience and understanding.
Return Policy
We want you to love your purchase from The Vibes Spot! If you are not completely satisfied, we’re here to help—-with a few exceptions.
Eligibility for Returns
Returns are accepted within 14 days of delivery.
Items must be unused, unworn, and in original packaging.
A receipt or proof of purchase is required.
Non-Returnable Items
Waistbeads and (ALL) hats are final sale and cannot be returned or exchanged.
Return Process
To initiate a return, please contact us at thevibesspot@gmail.com with your order number and reason for return. We’ll provide instructions for sending your item back.
Refunds
Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. Items worn or used will not be refunded.
Approved returns will be refunded to your original payment method.
Please allow up to 7 business days for the refund to process.